Terms & Conditions

  1. Background
    Jessica Villas is the trading name of Jessica Villas Limited. A company registered in England with Registered No. 5475719 and the Registered office of which is situated at 17 Market Place, Devizes, Wiltshire, SN10 1BA. Clients applying to hire property are referred to as 'the Applicants' until such time as they take up residence when they are referred to as 'the Tenants'. Jessica Villas, 'the Letting Agents', act only as agents for the owners of the property, 'the Owners'. Therefore any contract is between the Owners of the property on one part and the Applicants or Tenants on the other. The name and address of the owner of any villa can be provided on request.
  1. Deposit
    Every booking must be accompanied by a damage deposit equivalent to 25% of the rent. This deposit will be payed on top of your accommodation costs, and it will be reimbursed to you after your stay, once the property has been checked for damages and misuses. If a booking is made eight weeks or more before the tenancy is due to start, this deposit must be paid upfront, with the rest of the fees due at least eight weeks before it. If a booking is made less than eight weeks before the tenancy is due to start, the full rent, plus any additional charges, plus the deposit must be paid at the time of booking. In the event of a booking not being accepted for whatever reason by the Lettings Agents all fees paid will be refunded immediately to the Applicant.
  1. Final Payment
    Once the booking is received and accepted by the Letting Agents, the Applicants are liable for payment of the balance of rent eight weeks before the start of the tenancy. Non-payment by the due date “may” be treated as a cancellation. If the booking is cancelled, a cancellation charge will be payable as listed in the table in paragraph 5. Please note that the Letting Agents do not send reminders - the balance due date is shown on the Booking Confirmation.
  1. Changing a Booking
    Once a booking has been accepted by the Letting Agents the booking can only be changed to another villa by treating the original booking as a cancellation (see paragraph 5). The holiday dates may be changed providing the villa is available for the new dates and the Owners are agreeable to the change. In either event a £15 (plus VAT) re-booking fee is payable to the Letting Agents.
  1. Cancellation
    A cancellation charge will be payable based on the number of days before the holiday start date the cancellation is received in the Letting Agents' office in writing and is specified in the table that follows:
    Notice Prior to Holiday Start Amount Refunded to You
    Less than 4 weeks No Refund
    Less than 6 weeks 50% of Holiday Cost
    Less than 8 weeks 75% of Holiday Cost
    Less than 12 weeks 90% of Holiday Cost
    More than 12 weeks Full Refund

    The cancellation charge is as expressed as a percentage of the total rent payable under the booking. The number of days being the number of days between the date notification of the cancellation was received and the holiday start date.
  1. Optional Extras
    These are listed in the description of each property and will be charged at the rates shown.
  1. Discounts
    Discounts are added at the letting agents discretion.
  1. Price Changes
    The Letting Agents reserve the right to amend the prices quoted on the Web site due to errors or omissions, or changes in the VAT rate. All prices and booking are subject to availability.
  1. Method of Payment
    Payment can either be made by personal cheque or bank transfer. If paying by personal cheque or bank transfer we will hold your selected property for 7 days whist you arrange payment. Should you wish to pay in any other currency other than GBP please use our Credit or Debit Card facilities. All card transaction are billed in GBP and converted to your local currency by the card issuer at their prevailing rate. Please note that there is a 2% transaction charge on all credit card & debit card payments except for Maestro, Switch and Solo (no transaction charge). We accept all major cards except American Express, Diners & Laser 
    Payments made by cheque or cash. Cheques or postal orders should be made payable to “Jessica Villas” and cash should always be sent by registered post. Post-dated cheques are not acceptable. Any charges raised against the Letting Agents by their bank for handling dishonoured cheques, bank transfers or any other payments will be passed on to the Applicants who are liable to reimburse the Letting Agents in respect of such charges within 7 days of receipt of notification from the Letting Agents. Should a direct debit payment fail to be honoured, then the Applicant must revert to paying the deposit and balance as outlined in paragraphs 2 and 3.
  1. Overseas Bookings
    Overseas applicants may pay by Sterling cheque drawn on a UK bank or by other means agreed with the letting agents. Any charges for payments from overseas will be passed on to the Applicants.
  1. Eligibility
    Bookings will not be accepted from:
    1. Groups of single persons under the age of 25.
    2. All male or all female parties comprising more than three people.
    3. The Letting Agents reserve the right to decline and to terminate any bookings for at their discretion, in the event of the termination of a booking the cost of the booking may be refunded less any costs and damages caused to the Letting Agency or the Owners subject to the Letting Agents discretion.
  1. The Tenancy
    The tenancy confers upon the Tenants the right to occupy the villa for a holiday. The tenancy does not grant to the Tenant the right to permanently occupy the property or to create any interest in the property other than the occupancy of the property for the term of the letting.
  1. Tennents Obligations
    The Tenants agree:
    1. To pay for any losses or damages to the property, caused by the Tenant or a member of their party (reasonable wear and tear excluded), unless the cost of making good such loss or damage can be fully recovered under any third party insurance policies maintained by the Owners.
    2. To take good care of the property and leave it in a clean and tidy condition at the end of the tenancy. A cleaning service is not provided during the tenancy unless otherwise specified.
    3. To permit the Owners and the Letting Agents access to the property subject to reasonable notice except in the case of an emergency.
    4. Not to part with possession of the property, or share it, except with members of the party shown on the booking form.
    5. Not to exceed the total number of people stipulated in the property description. A cot may only be occupied by a child aged 24 months or less.
    6. Not to cause an annoyance or become a nuisance to the owners, letting agents or occupants of adjoining premises.
  1. Duration & Times of Letting
    Lettings are for a maximum of four weeks unless agreed otherwise with the letting agents and commence at 3.00 pm on the first day of the tenancy and end at 10.00 am on the day of departure unless otherwise notified. The period booked cannot be exceeded unless the Letting Agents give written approval. The Tenants will be liable for any cost of whatsoever nature incurred because of an unauthorised extension.
  1. Non-Availability of Property
    If for any reason beyond the Owners' reasonable control the property is not available on the date booked (owing to fire damage, industrial action, earthquake, flood, war, terrorism, storm, tempest or act of god), or the property is unsuitable for holiday letting, all rent and charges paid in advance by the Applicants will be refunded in full, but the Applicants shall have no further claim against the Owners or the Letting Agents for any loss suffered.
  1. Liability
    The Letting Agents do not accept liability for any act, neglect or default on the part of the Owners or any other person not within their employ or otherwise under their control, nor for any accident, damage, loss, injury, expense or inconvenience, whether to person or property, which the Tenants or any other person may suffer or incur arising out of, or in any way connected with the letting. In addition, the Owner and the Letting Agents accepts no liability for loss of or damage to the Tenants' possessions on the Owners' property or land.
  1. Brochure Descriptions
    Some of the information on the Jessica Villas Web site relates to matters beyond the control of the Letting Agents. Closure of such premises and other changes to external facilities are outside the Letting Agent's control and therefore these details cannot be relied upon absolutely.
  1. Complaints
    All complaints must be notified to the Letting Agents immediately so that an on-the-spot investigation can be made if necessary and remedial action taken if required. In no circumstances will compensation be made for complaints raised after the tenancy has ended when the Tenant has denied the Letting Agents or the Owners the opportunity of investigating the complaint and endeavouring to put matters right during the tenancy.
  1. Pets
    Pets are only permitted with the prior consent of the Letting Agents or Owners and where permitted are to be kept under control and exercised off the premises. Pets are not permitted in the bedrooms or on the furniture and neither the Letting Agents nor the Owners can accept responsibility for their safety. Pets must not be left in the property unsupervised as this can result in considerable damage to the property and distress to the pet. A weekly charge will be made for each pet.
  1. Inventory
    Where an inventory is provided, any discrepancies are to be reported to the Owner or the Housekeeper within 24 hours of arrival, otherwise the inventory will be deemed to be correct.
  1. Linen
    Linen is changed between tenancies and weekly during tenancies. Towels and table cloths are not always provided and Tenants should bring their own unless otherwise notified.
  1. VAT
    Where VAT is payable the tax is included in the weekly rent otherwise VAT will not be charged on the rent.
  1. Breach of Contract
    If there is a breach of any of these conditions by any of the Tenants, the Owners and the Letting Agents reserve the right to re-enter the property and terminate the tenancy without notice without prejudice to the other rights and remedies of the Owners.
  1. Governing Law and Jurisdiction
    The validity, construction and performance of this Agreement shall be governed by English Law. The Applicants and the Tenants submit to the exclusive jurisdiction of the English courts.
  1. Authority to Sign
    The person who completes the booking form certifies that:
    1. He or she is authorised to agree the Booking conditions on behalf of all persons included on the booking form, including those substituted at a later date;
    2. The signatory is over eighteen years of age and a member of the party intending to occupy the property;
    3. Agrees to take responsibility for the party occupying the property.
  1. Discrepancies
    In case of a discrepancy between these booking conditions and the other contents of the Jessica Villas Web site, these conditions shall prevail. The Letting Agents accept no responsibility for any misleading or incorrect statements on the Web site or for other information contained on the Web Site beyond their control.
  1. Previous Websites
    This Web site and these Booking Conditions replace and supercede all previous Web sites and Booking Conditions.
  1. Validity Clause
    If any term or provision in these Booking Conditions shall in whole or in part be held to any extent to be illegal or unenforceable under any enactment or rule of law that term or provision or part shall to that extent be deemed not to form part of this agreement and the enforceability of the remainder of this agreement shall not be affected.
  1. Third Parties
    The parties agree and declare that they do not intend any term of this agreement except to the extend that the third party has any right remedy that is exist or is available apart from the Contracts (Rights of Third Parties) Act 1999.

Client Satisfaction:

We do our best to make your Holiday completely trouble free. If there seems to be any problems, please ring us, we are here on the Costa del Sol to help you!


It is recommended that clients arrange their own medical accident and personal property insurance. It is further recommended that insurance cover is also obtained in respect of deposits and balances in the event of cancellation. We also request that when you arrive at the villa you make yourself aware of any possible hazards e.g floors that may become slippery when wet.


Cheques should be made payable to: JESSICA VILLAS

And sent to the following address:

Jessica Villas
The Paddock
Chelworth Road